top of page

Customer life cycle


How to offer end customers smooth journeys, experiences that are more and more personalized and adapted to expectations thanks to digital CRM?

Customer relationship management is a real challenge today.

Consumer requirements are stronger and stronger, the number of communication channels is constantly increasing... This remains an essential factor for company development.

Our CRM expertise


Understand customer expectations


Meet customer needs


Optimize your sales processes


Grow your business


Boost customer loyalty

Personalized support to optimize your production processes


Business Process

Identify and formalize your needs then communicate them to stakeholders in order to validate that the expected solutions meet your expectations.

Change Management

Promote the adoption of new solutions implemented among stakeholders and users.

Project Management

Ensure compliance with the schedules and objectives of your Digital & CRM projects.

Notre accompagnement

Need to strengthen your teams?

We accompany you in setting up your new project within your structure.


Why choose Sociacom?

Our digital & CRM consultants are strong assets thanks to their business knowledge.

In-depth knowledge

  • Challenges and issues related to Digital & CRM

  • Project management milestones

  • Different sectors and existing solutions

The added value of Sociacom

Everyone can acquire the know-how. What sets us apart at Sociacom is that our consultants perfectly combine interpersonal skills with know-how and carry out their mission with goodwill and efficiency.

What if Salesforce was made for you?

Sociacom has joined Salesforce's Partnership Program, the #1 Customer Relationship Management (CRM) platform.
Our experts are there to support you, advise you and inform you about Salesforce solutions.


They decided to put their trust in us


"Very satisfied with the work performed. Much better than previous projects without the Sociacom team. Its a tough sector to learn but the team picked it up fast. Always great working with the Sociacom team ! The consultants are always willing to help out and provide support where needed"

Tom Jordan - Senior Director Sales Operation l Medidata USA

Ready to embark on new projects?

Our teams support you in setting up your new project within your structure.

Discover our PLM expertise

Product life cycle

Completely rethink your product in a collaborative way, from its idea, to its design, and through its after-sales service management thanks to a completely integrated system, guaranteeing the quality of your data.


Sociacom is looking for new talents

bottom of page