Customer relationship management is a real challenge today.
Consumer requirements are stronger and stronger, the number of communication channels is constantly increasing... This remains an essential factor for company development.
Our CRM expertise
Understand customer expectations
Meet customer needs
Optimize your sales processes
Grow your business
Boost customer loyalty
Personalized support to optimize your production processes
Business Process
Identify and formalize your needs then communicate them to stakeholders in order to validate that the expected solutions meet your expectations.
Change Management
Promote the adoption of new solutions implemented among stakeholders and users.
Project Management
Ensure compliance with the schedules and objectives of your Digital & CRM projects.
Why choose Sociacom?
Our digital & CRM consultants are strong assets thanks to their business knowledge.
In-depth knowledge
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Challenges and issues related to Digital & CRM
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Project management milestones
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Different sectors and existing solutions
The added value of Sociacom
Everyone can acquire the know-how. What sets us apart at Sociacom is that our consultants perfectly combine interpersonal skills with know-how and carry out their mission with goodwill and efficiency.
They decided to put their trust in us
"Very satisfied with the work performed. Much better than previous projects without the Sociacom team. Its a tough sector to learn but the team picked it up fast. Always great working with the Sociacom team ! The consultants are always willing to help out and provide support where needed"
Tom Jordan - Senior Director Sales Operation l Medidata USA
